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Privacy Policy

Your privacy and the security of your dream data are our highest priorities. Learn how we protect your personal information.

Last updated: December 15, 2024

Introduction

DreamWise ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dream interpretation platform and services.

Information We Collect

Personal Information

  • • Name and email address when you create an account
  • • Payment information for premium services (processed securely by third-party providers)
  • • Profile information you choose to provide
  • • Communication preferences and settings

Dream Data

  • • Dream journal entries and descriptions
  • • Dream symbols, emotions, and categories you select
  • • Interpretation requests and expert consultations
  • • Usage patterns and preferences within the platform

Technical Information

  • • IP address and device information
  • • Browser type and version
  • • Usage analytics and performance data
  • • Cookies and similar tracking technologies

How We Use Your Information

Service Provision

  • • Provide dream interpretation services
  • • Maintain your dream journal
  • • Connect you with expert analysts
  • • Generate personalized insights

Communication

  • • Send service updates and notifications
  • • Respond to your inquiries
  • • Provide customer support
  • • Send newsletters (with consent)

Improvement

  • • Analyze usage patterns
  • • Improve our services
  • • Develop new features
  • • Enhance user experience

Legal Compliance

  • • Comply with legal obligations
  • • Protect against fraud
  • • Enforce our terms of service
  • • Resolve disputes

Data Security

Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption.

Secure Infrastructure

Our servers are hosted in secure, certified data centers with 24/7 monitoring and access controls.

Access Controls

Strict access controls ensure only authorized personnel can access your data, and only when necessary.

Regular Audits

We conduct regular security audits and vulnerability assessments to maintain the highest security standards.

Your Privacy Rights

Access & Portability

Request a copy of your personal data and dream journal entries in a portable format.

Correction

Update or correct any inaccurate personal information in your account.

Deletion

Request deletion of your account and associated data (subject to legal requirements).

Opt-Out

Unsubscribe from marketing communications and adjust your notification preferences.

Restriction

Request limitation of processing your personal data in certain circumstances.

Objection

Object to processing of your data for direct marketing or legitimate interests.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential

Required for basic site functionality and security.

Analytics

Help us understand how you use our services.

Preferences

Remember your settings and personalization choices.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Privacy Officer

[email protected]

Data Protection

[email protected]

General Support

[email protected]

Phone

+1 (555) DREAMS